Privacy and legal notice

Your privacy matters to us

Confidentiality is essential to the safety of the women and children who turn to Pad8ban Home.

We do everything reasonably possible to limit the personal information collected on our site and to protect the information you choose to share with us.

You never have to give us more information than you need to get in touch with us.

The information you share with us

When you use our contact form, we may ask for some information to briefly understand your request and, above all, to be able to contact you safely. Depending on what you choose to share, this information may include:

– your name or first name;
– your Nation and your community;
– your phone number or email address;
– a short description of your need or situation;
– how you would like to be contacted;
– the precautions we should take when we contact you.

Only share the information you’re comfortable with.

Information received through the form is used only to respond to your request, provide appropriate follow-up and refer you to services that can meet your needs.

Contacting you safely

When you fill out the form, you can tell us how and when it’s safe to contact you, along with any specific precautions we should take.

For example, you can ask us not to leave a voicemail, not to say the name Pad8ban during a call, or to contact you only at certain times.

We will follow the safety instructions you give us when we contact you.

Traces left by your browsing

Even though we take steps to make this site as discreet as possible, visiting a website can leave traces on a phone, tablet or computer.

The Leave now button lets you exit the site quickly, but it doesn’t automatically erase your browsing history.

A How do I clear my traces? page explains how to delete some traces of your visit.

If you think your device or accounts are being monitored, use a device the other person can’t access, if possible.

Cookies and tracking

We aim to keep cookies and other tracking technologies on this site to a minimum.

No advertising or retargeting tools are used. Cookies are limited to what is needed for the site to work, stay secure and provide its essential features

Protecting personal information

Personal information sent to Pad8ban Home is handled confidentially and protected in accordance with applicable privacy laws.

Measures are in place to limit access to the people who need it to do their jobs, and to store the information securely.

Our website is hosted in Québec by: ASBAN Inc.

ASBAN Inc. 30, rue Waban-Aki, Odanak (Québec) J0G 1H0 819 472-0000

These providers only have access to the information they need for their services and must keep it confidential.

How long do we keep your information?

We keep your information only as long as needed to respond to your request and provide follow-up.

  • Messages received through the form that don’t lead to follow-up are destroyed upon request.

Legal notice

INFORMATION ON THIS SITE

The content of this site is provided for information purposes. It aims in particular to make the Pad8ban Home’s services known and to help people who are questioning a situation of family violence.

The information presented does not replace the advice of a health, legal or emergency services professional when such advice is needed.

Person in charge and your rights

The person in charge of the protection of personal information at Pad8ban Home is:

At any time, you can ask:

  • to see the information we hold about you;
  • to have it corrected or deleted;
  • to withdraw your consent to its use;
  • to get a copy of it.

To exercise these rights, write to the person in charge and describe your request. We will respond within 30 days, following the safety instructions you’ve given us.

If you’re not satisfied with our response, you can file a complaint with the Commission d’accès à l’information du Québec.

IN AN EMERGENCY

The contact form and the site’s other ways of reaching us are not emergency services.
If your safety or someone else’s is in immediate danger, call 911.

EXTERNAL CONTENT AND LINKS

This site may contain links to resources, organizations or external content we find useful. However, the Pad8ban Home is not responsible for the content, privacy practices or availability of the external sites these links lead to.